Help

The following links provide step by step directions and information about the features and usage of ALZConnected.

ALZConnected Guidelines for Participants

ALZConnected User Issues and Technical Problems

For directions on resolving certain issues, click on the links below:

• About ALZConnected FAQs
• ALZInbox - ALZConnected Inbox
• ALZConnected Connections FAQs
• Chat Room FAQs

Account Assistance:

• General Member Account FAQs
• How to Reset Your Password
• How to Change Your Password
• Problem Logging In
• My Account is Locked
• Registration Process Issues

Message Boards / Posting Assistance

• Editing Your Post
• Copy/Cut and Paste
• Editing with Internet Explorer 11
• How to Subscribe/Unsubscribe from a Topic Thread

Common Terms

Alzheimer's Association 24/7 Helpline
Contact us for information, referral and support.
tel: 1.800.272.3900