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Leaving MC facility due to lack of care
My mother is 92 yo and developed full blown Alzheimer's 9 mo. ago while living in AL in a neighboring state. After researching 6 MC facilities near me I moved her so I can visit her several times weekly and make sure she is well cared for. Almost from the start, I had concerns about the caregivers and their supervisor. Even tho a detailed care plan was developed and signed my mother was never directed to shower (she can wash herself), her laundry was never done except when I actively went to a caregiver and handed them the basket, her linens never changed except by me, etc. I contacted the executive director and had a detailed meeting with her and the supervisor where I laid out my complaints and was assured of change. At that meeting I told them I was paying for care that I had to provide myself and they agreed.
Nothing changed and I decided to move my mother to another MC facility. I gave 30 day notice and told them my mother would be moving 17 days before the 30 days are up. I also told them I did not want to be charged for those 17 days when my mother wouldn't occupy her room since they had violated her contract by not providing the cares set out in her POC. I haven't heard anything back on my request and I will move my mother in 3 days.
My question is, what recourse do I have if they continue to charge me for the 17 days after she leaves the facility?
Thanks for any ideas
If they come to you threaten to take them to the folks who over see the AL's. I had just turned the folks in who took care of my mother and trust me
they are paying for it big time. I went right to the head of CMS and they reach
out to their local office and they surprised them with a visit and found issues. If all you folks do this more often these
places will not continue this crap. You are pay good money and you should demand
good service. They are now or ther radar for more checkups.